Lean on Your Team

The retention team is pretty small but all its members are super powerful. When you need help with something don’t be afraid to reach out, bounce ideas around, brainstorm, and work as a collective. This also helps breakdown the feelings of isolation that could set in during quarantine. Get used to oversharing and pestering people to collaborate. 🙂

As people, especially when we don’t see visual feedback, we can begin to make up stories about those peoples’ experiences. Fight the feeling that you’re oversharing to being irritating, and just ask, share, and collaborate when in doubt.