Engage with CTC personality tests?

CTC loooooves effort & interest, but we also love clarity & consistency.

The 5 Voices assessment and the Sensitivity Quiz are two tools that are used to bring clarity & consistency to CTC by providing a deeper understanding of how to best engage with multiple, differing styles of communication.
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*Pro-tip: We highly recommend you become especially familiar with the voices + sensitivity scores of everyone on your team, your supervisor, and your direct reports (if applicable).

5 Voices

Nurturer

Welcome to the one-stop-shop for all things Nurturer.
You’re probably here because you’re either a dominantly Nurturer voice or you work closely with one. The word “nurturer” has many connotations, but below you can find out what actually means in the context of 5 Voices…

Nurturers are 43% of the population, present-oriented, and tend to speak at a volume of 1 out of 5. They are champions are community, values, and relational harmony who value people above all else.

The Nurturer’s Affirmation: In a world often lacking in encouragement, compassion, and care, your voice is desperately needed.

A snapshot of the Nurturer voice: Nurturers are concerned with the relational health and harmony of the group, and are completely committed to protecting values and principles. They often have a hard time separating your work from identity. Nurturers innately understand how certain actions, behaviors, or initiatives will affect other people.Nurturers tend to have quieter voices and can be drowned out and bullied by other louder voices. In a combative team environment, they find it difficult to assert their own needs, opinions, or ideas.

🧰 What do Nurturers often bring to the table?

1. Belief that everyone deserves to be heard – appreciates each contribution
2. Intuitively feels how an organization will react to a new idea
3. Pragmatic realism – has this really been thought through?
4. Defender of values – people always come before profit
5. Commitment to relational harmony before/after conversation
6. Positively framed questions

What Nurturers are thinking on the inside:

1. What are people going to be most upset about?
2. Who is going to hate this?
3. Is this really practical? Is it really going to happen?
4. Has the final decision been made?
5. Do they really want to hear what I think?

Potential pitfalls of a Nurturer voice:

1. Overly resistant to change & can be passive aggressive
2. Feel unable to challenge proposed direction when they disagree
3. Making money often seen as an impure motive
4. Don’t value the contribution they make

Reminders for the Nurturer voice:

1. When you speak you represent 43% of people. Your views and opinion and truly matter!
2. People see you as a highly skilled professional. It’s time you started to believe that!
3. People chose you to lead because they believe in you. Act knowing that you belong!
4. Learn to challenge the views of other voices in your team when you believe they are wrong!
5. Embrace change and help lead it. Don’t be passive and function as a victim of it.
6. People trust your judgment and genuinely want to hear your opinion. Use that as a springboard for influence, and speak the truth in love.
7. When people challenge your views and opinions they are trying to help. It’s not a personal attack!
8. Pioneers are not as insensitive and arrogant as you think. They just see the world differently to you!

Creative

Welcome to the one-stop-shop for all things Creative. You’re probably here because you’re either a dominantly Creative voice or you work closely with one. The word “creative” has many connotations, but below you can find out what actually means in the context of 5 Voices…
Creatives are 9% of the population, future-oriented, and tend to speak at avolume of 2 out of 5. They are champions are future ideas, imagination, and organizational integrity who value innovation above all else.

The Creative’s Affirmation: When you learn how to communicate clearly as you continue dreaming big, you can change the world.

A snapshot of the Creative voice: Creatives are outside the box thinkers and conceptual architects. They love scanning the horizon and are often drawn to new trends in ideas and technology. They can be an “early warning radar system” that sees the opportunities and dangers of the future before everyone else. Never satisfied with the status quo, Creatives always believe things can be better. The word “can’t” is not in their vocabulary. Creatives are internal idealist and often hold themselves to impossibly high standards. They often find it difficult to clearly communicate the future ideas, possibilities, & dangers. Creatives struggle to bring appropriate challenge fearing relational disharmony. They will quickly get bored with the present and with repetitive routine.

🧰 What do Creatives often bring to the table?

1. They see the future first – both in terms of long-term opportunities and potential dangers
2. They are never satisfied with good enough
3. Conceptual architects – able to see how all the pieces fit together
4. Strong sense of social justice and a willingness to ask the questions on behalf of the last and the least

What questions do Creatives tend to ask?

1. So what? Does all this activity really get us nearer to delivering the big picture vision?
2. Are we compromising our values in a way that we might regret later?
3. Are you ready to listen to what I need to share?
4. Why are we limiting ourselves? How could we do it better?

Potential negative impacts of a Creative voice:

1. They can often fail to celebrate the 90% that has been achieved, focusing instead on the 10% that hasn’t
2. Idealism often trumps pragmatism leading to a sense of paralysis until they believe it can be perfect
3. Tendency to ignore financial constraints and other practical hurdles

Reminders for the Creative voice:

1. Learn to celebrate the wins even if it wasn’t quite as perfect as you hoped
2. When members of your team critique your vision and ask for the details they are genuinely trying to help
3. Don’t play safe, give yourself permission to think outside the box
4. It’s ok to be wrong sometimes, it comes with the territory of creativity and imagination
5. What you see as an imminent opportunity or threat may actually be a further away than you think
6. Financial realities are important, good enough may have to be good enough sometimes
7. People are not deliberately ignoring your ideas, it’s hard to truly hear a Creative
8. You don’t have to prove your worth to team mates, relax and trust the unique contribution you bring

Guardian

Welcome to the one-stop-shop for all things Guardian. You’re probably here because you’re either a dominantly Guardian voice or you work closely with one. The word “guardian” has many connotations, but below you can find out what actually means in the context of 5 Voices…
Guardians are 30% of the population, present-oriented, and tend to speak at avolume of 3 out of 5. They are champions are diligence, resources, and efficiency who value responsibility and stewardship above all else.
The Guardian’s Affirmation: When you learn how to value relationships as much as tasks, you can accomplish any achievement you set your mind to.

A snapshot of the Guardian voice: Guardians respect and value logic, order, procedure, and process. They seek clarity as well as logical and proven decision-making criteria even it requires asking the tough questions to get there. Persuasion of a Guardian usually requires an established track records of success to justify trying something different. They may sometimes be perceived as “raining on the parade” when they are trying to make sure the team makes the best decision possible.Guardians ask detailed questions that sometimes cause tension, but will bring clarity to the tasks and challenges of organizations. They strive to bring order, structure and efficiency to the world around you. They would rather die than fail to deliver on agreed objectives, and are incredibly conscientious and fiercely loyal to their leaders and team. Guardians may have strong perfectionist tendencies and thus delegation can be a challenge.

🧰 What do Guardians often bring to the table?

1. Relentless commitment to ask the difficult questions
2. Capacity to deliver the vision once it has been agreed
3. Long-term commitment to delivery and follow-through
4. Capacity to keep projects on time and on budget
5. Ability to detach decision-making from personal sentiments
6. Guard what we already have that is working

What Guardians are thinking on the inside:

1. Is it worth the risk and investment?
2. Convince me that change is really necessary
3. Can we test the hypothesis before we go all in?
4. Am I at risk of being taken advantage of?
5. Are we honoring the past as we look towards the future?

Potential pitfalls of a Guardians voice:

1. Inability to compromise when they have a strongly held opinion
2. Desire for truth and right decisions override feelings of others
3. Can appear overly critical of people and ideas
4. Poor use of Tone and Tact

Reminders for the Connector voice:

1. How you communicate is important (volume and sensitivity) – It’s possible for you be right and wrong at the same time.
2. Learn to value the future orientated voices, they drive innovation and progress.
3. 3. Sometimes goal posts move on projects and it’s not anyone’s fault.
4. Learning to compromise is a healthy part of team life.
5. Be careful, constantly driving yourself and your team will eventually lead to burnout and resentment.
6. Take time to invest in your key relationships today, you are not defined by task achievement alone.
7. Your team knows you are competent, do they know you care?
8. Networking events and social media platforms are not a waste of time.

Connector

Welcome to the one-stop-shop for all things Connector. You’re probably here because you’re either a dominantly Connector voice or you work closely with one. The word “connector” has many connotations, but below you can find out what actually means in the context of 5 Voices…
Connectors are 11% of the population, future-oriented, and tend to speak at avolume of 4 out of 5. They are champions are relational networks, collaboration, and effective communication who value relationships and partnerships above all else.

The Connector’s Affirmation: With the right amount of discipline, you will undoubtedly change the lives of many people.

A snapshot of the Connector voice: Connectors are brilliant at rallying people to causes; they believe in a world where everyone can play and get excited about future opportunities. Receiving appreciation and credit for making key connections is highly motivating and energizing. They often respond to challenges with: “Whatever we need, I can get it or I have a source.” Some Connectors may find it difficult to discipline their talent and remain committed once the initial excitement has worn off, others might struggle to stay consistent and disciplined in their external communication. To Connectors, critique often feels personal and they may become easily discouraged.

🧰 What do Connectors often bring to the table?

1.  Capacity to maintain a large number of relationships
2. Knowing how to connect with people and their aspirations
3. Creativity, energy and imagination
4. Connections to new opportunities
5. Persuasive and inspirational communication

What Connectors are thinking on the inside:

1. What will make this idea connect with people?
2. You really can’t “see it”?
3. Is everyone still with me?
4. Are you aware of what I’ve done? 

Potential pitfalls of a Connector voice:

1. People pleasing tendencies means they struggle to bring challenge
2. When they feel critiqued they sell harder
3. Difficulty hearing or engaging fully with critical feedback
4. Hijacking the conversation to bring it back to being about them
5. Passive aggression and withdrawal after their idea is rejected

Reminders for the Connector voice:

1. When people reject your idea it’s not as personal as it sometimes feels.
2. Hinting at your frustrations with team mates does not guarantee anyone has truly heard you.
3. People will critique your ideas, try and avoid becoming overly defensive too soon.
4. It’s ok to be you – when you believe something passionately, don’t be afraid to share it.
5. Encourage the team to critique your ideas, remember the team will make them better.
6. Be consistent in your external communication; avoid the temptation to sell to individuals ahead of the meeting.
7. Be Intentional – take time to think through how you can create a culture where other voices can bring their best.
8. Be patient with those whose due diligence process is rigorous, painful and time consuming.

Pioneer

Welcome to the one-stop-shop for all things Pioneer. You’re probably here because you’re either a dominantly Pioneer voice or you work closely with one. The word “pioneer” has many connotations, but below you can find out what actually means in the context of 5 Voices…
Pioneers are 7% of the population, future-oriented, and tend to speak at avolume of 5 out of 5. They are champions are results, strategy, and problem-solving who values progress and results above all else.
The Pioneer’s Affirmation: When you learn how to be as compassionate as you are strategic, there is nothing that can stop you.

A snapshot of the Pioneer voice: Pioneers approach life with an “anything is possible!” attitude, and believe that visioning a new future is always the highest priority. They always seek to find the quickest, fastest, and most efficient ways to win, value “outside the box thinking” in order to make progress, and tend to seek out the most interesting people to learn from. Pioneers tend to believe they are “right” most of the time, a belief that will manifest itself in abrasive communication or a highly competitive nature. Always working, even social interactions appear calculated and strategic for Pioneers. Colleagues and subordinates can often feel like pieces in a strategic chess board. Out of a deep respect for strength and sacrifice, Pioneers can sometimes neglect to extend compassion and care to those who are struggling.

🧰 What do Pioneers often bring to the table?

1. Strategic thinking to achieve the objective
2. Courage to make difficult decisions
3. Communicate an attractive vision of the future
4. Capacity to align resources and people to make things happen
5. Energy, possibilities and creative problem solving

What Pioneers are thinking on the inside:

1. Who says we can’t?
2. Do you really not “get it”?
3. Have you got a proven track record?

Potential pitfalls of a Pioneer voice:

1. They can appear arrogant with a “Me Focused” Agenda
2. They fail to hear or value all of the 5 Voices
3. Quickly get frustrated with those who don’t “get it”
4. “Back me or fight me!” when they present their ideas
5. Driving to hard with an insensitivity to the needs of others

Reminders for the Pioneer voice:

1. Beware the intellectual superiority complex, you don’t have all the best ideas; sometimes you are actually wrong.
2. Take time to truly hear the views and opinions of others on the team, memorize the rules of engagement.
3. Please make sure your safety catch is always on, in a moment of frustration you can do a lot of damage with a grenade launcher.
4. Only 7% of people view the world through your eyes – remember winning is not the driving motivation for most people.
5. Your team knows you are competent; they are not convinced you know anything about them or their life outside of work.
6. Find a Nurturer and ask them to mentor you in how they see the world.
7. Take time each day to encourage someone who doesn’t merit it.
8. If you are wrong, fight your initial instinct to justify your decision and deflect blame. You will earn respect and influence if you own up to your mistakes.

More Information

Even more information about engaging with the 5 Voices can be found at:

https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/1104/File/MCC_5Voices.pdf

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