Growth Map Common Issues and Solutions

Issue #1 – Facebook Tab isn’t Pulling Data:

• Have you checked the campaign names? (3 min Loom)
• And if that didn’t work… did you really check the name? (2 min loom)
• Has your data been refreshed? (1 min loom)
  1. Have you checked your Supermetrics Refresh schedule? (Should be daily, NOT weekly – See attached screenshots)
• If you’ve double and triple checked the names, check the cells your formulas are referencing. (1 min loom)

Issue #2 – Are you getting a reference error in projected ROAS? (1 min loom)

Issue #3 – Total projected spend isn’t pulling all the campaigns

• Do you have your headers all correct with “projected spend” ? (1 min loom)

Issue #4 – Conditional formatting got you pulling your hair out? (3 min loom)

• More Conditional Formatting Easy Copy & Paste (2 min loom)

Issue #4 – You need to update Google Analytics data – (2 min loom)

Issue #5 – Your DAM sheet is updating to the wrong attribution windows and you want it to stay static (1 min loom)

Issue #6 – Is your spend double counting? (3 min loom)

Issue #7 – How To Pull Supermetrics Data From Future Time Zones

Google Doc Documentation

Issue #8 – ROAS/Spend is too high/low for clients with foreign currency. – (3 min loom)